About Monument FAQs

Monument is a fully regulated, UK bank built to help you manage, grow and enjoy your wealth.

More than 100,000 clients save with Monument and benefit from our range of Lifestyle services and UK-based client servicing team.

Your money is protected up to £120,000 by the Financial Services Compensation Scheme (FSCS).

Withdrawals between 1 June and 31 July (the Holding Period) may reduce your reward or mean you no longer qualify.  

You can still use your Cash ISA as you normally would, but withdrawals could impact the reward amount you qualify for at the end of the Holding Period.  

• If you maintain your increased balance (of at least £20,000) you’ll qualify for a reward  

• If your increased balance drops the ISA reward may reduce  

• If your balance falls below the qualifying level you won’t receive a reward
  

By definition, we are a bank. But we aspire to be much more. And we truly care about our service, which is built on one belief: as a Monument client, your time is worth more than ours. Our technology also helps. It makes the complex effortless, but never replaces the value of our relationship with you.

Yes, your savings with Monument are protected by the Financial Services Compensation Scheme (FSCS) up to £120,000.

We are a fully licensed UK bank and regulated by the Financial Conduct Authority and Prudential Regulation Authority. Our license number is FRN 849724.

Monument Bank is committed to building a sustainable business and operating with environmental awareness.

Monument Bank commits to:

• Minimise our impact on the environment.
• Constantly review and enhance our environmental and social performance.
• Regularly report on our environmental and social performance.
• Consult with our stakeholders on environmental and social issues.

We will do this by:

• Ensuring we are compliant with all UK legal regulations and obligations.
• Striving to be efficient and effective in our use of natural resources, and wherever possible mitigate any environmental impact caused by our operations.
• Focusing on reducing energy, water, and resource consumption.
• Prioritising the prevention of waste generation by recycling and reusing wherever possible.
• Embedding an environmental awareness culture amongst our colleagues.
• Establishing environmental objectives and targets, and reporting on the progress on an annual basis.
• Establishing a sustainable procurement and vendor management policy which considers the social, economic, and environmental impacts of the goods and services we purchase.